LocalQueen respects the privacy of all our registered users. To this end, we have systems in place for securely managing your Personal Information. We created this Privacy Policy to help you understand the types of information we collect, how we use and disclose it, your options related to it, and our responsibilities in safeguarding it.

We collect Personal Information when you register to use the service. All Personal Information gathered is on a voluntary basis. By submitting a user registration form to us, you also authorize us to gather, parse, retain, use, and disclose information to provide our services as described in this Privacy Policy, unless we are notified otherwise.

User and Brand Registration. To register on our platform, you may need to provide personal information such as your name, e-mail address, telephone number, postal address. You may also provide other information, such as your photograph and your valid id. Upon the termination of the relationship between LocalQueen and the Independent Business Owner, LocalQueen will keep your Personal Information for lawful purposes only.

Using the Service. We collect information you post through the Service. For example, when customers sign up for a newsletter, post a photograph, or connect with an Independent Business Owner, the Service will collect the information customers or Independent Business Owners provide in such submissions, including any Personal Information.

Social Plug-Ins. The Website may allow you to use social media plug-ins, such as Facebook's "like" or Twitter's "tweet" functions. The social media plug-ins collect information about you, such as your IP address, when you use them. The privacy policies of the social media services, and not this Privacy Policy, apply to any data collected by the social media plug-ins.

Social Media Pages. We may collect information about you when you visit our social media pages or other features. The social media website provider may provide us with information, including Personal Information, such as your name, e-mail address, and other information made available to us.

Customer Support. We may collect Personal Information through your communications with our customer-support team.

Cookies and Similar Technology

We and our third party service providers, such as advertising networks and analytics service providers, may collect anonymous information automatically through the use of "cookies" and similar technology. The service providers also may collect information about your online activities over time and on other websites or apps. Cookies are small pieces of information that are stored by your browser on your computer's hard drive to collect information about your activities on our Website.

Cookies do not contain any Personal Information. We use cookies to collect and store information for statistical purposes, including browsing and Service usage activity, and to improve the services we provide. For example, if you are a registered user, we will use a cookie to save your Service settings and to provide customizable and personalized services. Cookies also enable you to select products, place them in your shopping cart and purchase the items. If you select and purchase products on the Service, we keep a record of your browsing activity and purchases. Most browsers allow you to refuse cookies from websites or to remove cookies from your hard drive. If you choose to do this, you may not be able to access or use portions of the Website.

INFORMATION USE We use Personal Information to:

  • Facilitate and improve the Service and our services.
  • Communicate with you.
  • Promote Independent Business Owners.
  • We may use aggregate information for any purpose, including for marketing purposes.

Internal and Service-Related Usage. LocalQueen will use information, including Personal Information, for internal, administrative, and service-related purposes. We may use and retain any data we collect to provide and improve our services. For example, we use Personal Information submitted by customers to process and complete the customer's order, including for shipping and billing purposes. We also use Personal Information submitted by Independent Business Owners to calculate and process commissions.

Communications. We use a customer's name, mailing address, e-mail address and telephone number for the following limited purposes:

  • Sending e-mails for informational and operational purposes, such as account management or system maintenance.
  • Monitoring and ensuring customer satisfaction, including troubleshooting problems and resolving disputes.
  • Keeping you informed of new products and promotions at LocalQueen Family Brands and
  • Sending you LocalQueen Family Brands newsletters.

Promoting Independent Business Owners. LocalQueen may, from time to time, publish an Independent Business Owner's Personal Information (for example, name, photograph, sales results and achievements) to recognize the Independent Business Owner's achievements and help motivate other Independent Business Owners. These promotions will not contain Personal Information about customers.

Aggregate Data. We may anonymize and aggregate data collected through the Service and use it for any purpose. For example, we may aggregate usage and transaction information to provide product recommendations to Website users.


We may share your information:

  • with our third-party vendors and service providers.
  • to refer you to an Independent Business Owner.
  • to connect Independent Business Owners with other Independent Business Owners.
  • to comply with legal obligations.
  • to protect and defend our rights and property and
  • with your permission.

We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission. We may share anonymous information for marketing and advertising purposes.

Vendors and Service Providers. We want to provide you with excellent service and make your LocalQueen Family Brands experience as seamless as possible. We share information, including nonpublic Personal Information, with third parties that perform services on our behalf so we can provide and improve our services. For example, we may disclose Personal Information for fraud detection and prevention. These third parties must abide by this Privacy Policy and keep nonpublic information confidential and use it only for its intended purpose.

Transaction Fees. For every transaction (receiving payment for products or services) when your customers pay on LocalQueen platform, a payment gateway charge of 3% will be levied on the transaction amount.

Connect Independent Business Owners. To facilitate communications among our network of Independent Business Owners, we may share Independent Business Owners' contact information with other Independent Business Owners.

Referrals. As part of our service and to make sure customer needs are met, we may refer customers to an Independent Business Owner, such as when customers are not associated with an Independent Business Owner in our systems or when customers request to host a Trunk Show. We may share customer contact information with Independent Business Owners for these purposes.

Marketing. We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission. We may allow access to other data collected by the Service to enable the delivery of online advertising on the Service, or otherwise facilitate transmittal of information we think may be useful or relevant to you.